How to Handle Conflict

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Tips & Tricks & Why Do I Care?

This post was previously published November 19, 2015. Since handling conflict is a part of life, there's never a bad time to arm yourself with ways to win at sticky situations.

It is important to find manageable ways to deal with confrontation and conflict to alleviate the inevitable pains that come from an ill-spoken word or argument. Here are my top four tips along with an awesome apology format to follow when future conflicts happen.

- if something is said that makes you want to lash out::

and an immediate response is necessary, take three full inhales and exhales before responding. If you can wait to respond, take the time to filter your words in a way that strongly presents your opinion but comes across without inflicting pain.

- if something is written that makes you want to lash out::

do not respond immediately. Write out what you would like to say, but do not send it at that moment. Take out unnecessary expressions of anger, and after ensuring your words come across mindfully and intentionally without cruelty, hit the send button.

- if you do or have done something in an expression of anger or hatred::

remember a heartfelt and sincere apology goes a lot further than resentment ever will. For example, if you've hurt someone's feelings or said an unkind remark, ask yourself why you lashed out that way, how it might have impacted their life to hear something like that, and ways you two might move forward.

A helpful format is,
"It has come to my attention that my action of (action requiring apology) could be seen as (offensive, annoying, hurtful, etc). I never intended to (consequence of your action). I want you to understand I was merely trying to (your intention), though I can see now that it may appear I was (perceived motive). Please accept my (adjective) apology. Moving forward, I will attempt to (proposed solution). That said, I would very much appreciate it if you (request for other party). Sincerely your (relationship to person), (your name)."

- if you are angry with or hate yourself::

breathe, ask yourself what exactly makes you upset, and plan simple steps you can take moving forward to change the behavior that bothers you. As an example, imagine you are upset you do not wake up on time. Ask yourself if you are going to bed too late, having difficulty staying asleep, or feeling overly stressed during the day. Some helpful steps would be to wind down earlier in the evening to go to bed at a more appropriate-for-you time, to lessen your load during the day by delegating or re-prioritizing, or possibly adjusting your caffeine intake if you're having trouble falling and staying asleep.

Choosing a more peaceful way to handle conflict is not easy. It requires effort and self-reflection. Be kind to yourself if you lash out or wish you had done something differently. Take small steps.

+ Did you find these tips helpful? What is your go-to calm down strategy?

Tag @yourfriend_em on Twitter or Instagram and tell me what you loved best about Handling Conflict. Share this with people who could benefit. Hashtag #thegreatvibesguide to spread the Great Vibes! Xx


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Setting Smart Goals & a Free Printable!

So you want to turn your dreams into a reality. They can be something you’ve been working for all of your life or something new that’s fired up your senses and has you energized to work hard hard hard. They also don’t have to just be dreams — finishing up a long-term project, advancing in the company, or getting your house ready to be sold all count as well! Here is where S.M.A.R.T. goals come into play and are oh so important. To help you out, I’ve created a free printable – find it below – that you can download and print off.

So what are SMART Goals? Specific, measurable, attainable, realistic, and timely goals. Below, I (Emily, here!) walk you through each of these pieces. To do so, I am going to use the example of launching my new site (gasp! it’s coming!).

Is this goal specific?

Having a huge goal can be just as stressful as not setting one in the first place. Here, you want to be as detailed as possible. The more information that is pushed into the planning of this goal, the better. Ask yourself these questions:

  • Who is involved?
  • What do you want to accomplish?
  • When? Where? Why?
  • Which requirements and constraints exist?

For example: “I want a new site” is not specific enough and feels quite overwhelming. However, “I want to create a new site that better reflects my brand and business to be released on October 6th” is more specific, defined, and allows me to take actionable steps toward reaching the target goal.

Is this goal measurable?

Establish how you’ll measure your success. How will you know when you’ve finally achieved your goal? Create a checklist of tasks to get done and check off each item as it’s accomplished. To help you, use some of these worksheets from my Staying on Top of it All series.

In my example, some of my tasks might look like: by new site space; find fonts that represent my brand; create my name; design my logo; format imported content, so on and so forth. All of these are smaller tasks that when completed will create my new site!

Is this goal attainable?

When you identify your goals, you develop attitudes, abilities, and skills to reach the desired outcome successfully! We often get caught up in what we think we should be doing instead of going after our core desires. If this a goal that aligns with the future vision of your authentic self?

My new site is an extension of the changes I’ve made in content on the blog, the many avenues my life has taken in the last six months, and leaves space for the adventures to be had in the future. I’m excited by the new name, imagery, styles, yet comforted by the familiarity that will still flow through. It’s going to be great, and I can’t wait. <– that’s what attainability looks like! If you’re setting your goals for what you think you should be doing, stop. Listen to your energy, not your ego. It is there that you’ll figure out if this is something you truly want or not.

Is this goal realistic?

You have to be willing to put in the necessary work to move towards your goal. Are you truly committed? Have you done something similar in the past? What do you need to achieve your goal? Be honest with yourself about your available time and energy and then plan accordingly. To stay inspired and motivated, make your goals challenging enough according to your answers to the questions above.

For example, I’ve already made Bridal Coaching by Emily on the new hosting platform, I’m in love with the work that I do, and while exhausting, creating a new site is fun and exciting for me.

Is this goal timely?

To ensure that you finish your goals in a timely way, anchor them with a deadline and mark each deadline in your planner/calendar/ or worksheet to stay on track for stress-free success!

The new site will be launched on October 6th — that means that no ifs, ands, or buts, the new site will be available for your viewing pleasure on the 6th … woohoo :)!!!

So there you have it:
only the best goals are SMART GOALS |
specific, measurable, attainable, realistic, & timely

happy goal setting! Xx.

Curious about answering those questions without having them just become overwhelming thoughts in your head?
Try printing out this worksheet and using it to help:

+ want more help around reaching your goals?
Reach out, and contact me! Xx.

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Staying on Top of Work | 2015

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Whether you're going back to school, helping your kids catch the bus, or eagerly awaiting the new fashions, fall is right around the corner and with it comes the nostalgia for cooler temps and a drive to hunker down, and get back to work. It's no surprise that I (Emily, here!) have headed back to school for my next semester filled with unfortunate adventures and countless hours of working. Teaching yoga five days a week, owning my own business, and going to school full time has definitely allowed me to fine-tune my ability to stay on top of work, so I thought I'd share my three no-fail tips with you. It's important to stay organized, keep a healthy time mentality, and make time for yourself. Let's get to it ...

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Master list.

This piece of paper or a Word page or a folder in Evernote (more on my favorite apps to use later) has every single to-do item. Crazy right? Nope. It's life changing. Organize them into subheaders - i.e. dreams, home, work, etc - and start adding everything and anything under them. Writing down all of those "oh! I wish/need/could do that" will help with the endless cycle of what you need to get done, what you have gotten done, and what you hope to accomplish. I have a list that's several pages long but includes things I want to do ten years from now (like owning my own home - dream!).

Weekly list.

Your master list has been created. Do not and I repeat, do not, fold up that master list and start each day gawking at how much you want to do and how much you've yet to do. Que the failure. Instead, at the beginning of each week - Sundays work for most people - sit down with your master list and make your weekly to-do list. On this baby, include things like what immediately needs to get done, meals you want to have for the week, any exercise plans, social events, etc. Pull from your master list, but don't expect to get through it all in a week. Try to be realistic with what you can accomplish. If on your master list you have "Write a Book" but you've yet to write a single page, break it up into manageable pieces like, "research publication mediums, write bio, draft outline, etc". Small tasks allow for an undaunted approach to your goals.

Daily list.

This is where you take that weekly list and turn it into your daily task sheet. Take five minutes the night before to plan out your daily list. I use the 5-3-1 formula. Five big ticket tasks, 3 small steps, and one to two personal self-care items.

For example, my daily list two days ago looked like:

+ 5 Big-Ticket Items - draft Yoga for Basketball Philosophy outline, finalize and post Foods I Take to Wake: First Edition, meet with Beth and Mason, go to Class, and start Staying on Top of Work Post.

+ 3 Small Steps: emails - reply to the athletic trainer, email my past econ professor, and send my outline to Dana; purchase my textbook for German; purchase a gift.

+ Personal Self-care: take a Barre3 class and work on wall hanging - art project.

On this list you'll also see my meals for the day - or at least where I'm eating and at what time.

I love the thrill of crossing things out or checking things off, so by the end of the day, my list normally looks like a black hole - paper copy - or all green - online app. Cross it off your weekly list too! Annnnnd if you hit something on your master list, you guessed it, cross it off! You did it! Woohoo!

Every couple of weeks or every month, sit down and review your master list: cross off things you've missed, maybe take off items in which you no longer have interest, or add even more. It's a constant process, but one that keeps your life rooted in action rather than fear.

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50 minutes of work followed by ten minutes of stretching your fingers, shaking your booty, checking out a cool blog, or sipping on some tea. Gauge your time frame of productive ability, and remember that each day is different. Some days, I operate on a 30/15 focus, while other days I can hammer out work at a 55/5 pace. It's amazing how when you listen to your mind's ability to focus, and don't force it to do anything crazy like work for three hours with only a five minute break, you can maximize productivity and cross off everything on your daily list.

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So you've planned your life down to a T, and you've maximized productivity in the blocks you've allotted for yourself. It's time to make time for rest and self-care too. Without it, you get sick, fall back on work, lose your drive, and end up right where you began. Burning the candle on both ends might make a bright and beautiful light, but pretty soon the light fizzles out, and there isn't anything left.

Personal self-care items can be: read a book, call a friend, or take a bubble bath. They are meant as ways of rejuvenating your system.

Still don't think it's important? Imagine if you never rubbed the belly of a service dog or let them take a nap but made them work all of the time. Think they would be the loving, capable, and incredible animals we hear about or see every day? I certainly don't think so. Self-care = most important part.

And remember it's all a process! Some days it works amazingly, and other days you throw your plan to the wind, get under the covers, and watch four seasons of a great show on Netflix. It happens. But now you have the tools to get back on track.

So there you have it! My three, go-to tips for staying on top of work. I'm sure I'll be rereading my own words when I get too stressed to think, but that's life, eh? Just remember:

  1. Write it all down.
  2. Block it out.
  3. Don't forget self-care.

+ Do these seem doable? What are your go-to productivity tips?